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It is like receiving the rules to a game that I didn't even know was being played

"Before I took these courses, I had a feeling of being stuck in my current position. After this program, I found an avenue to strategically design interactions to gain support for my ideas and directly reach key players. It is like receiving the rules to a game that I didn't even know was being played."

Francisco Fraire, Digital Manager Senior, Waste Management
Leading Self, Teams and Systems Certificate

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